Q: What kind of payments do I accept?
A: I prefer PayPal, but will accept personal checks, and USPS money orders.
All orders paid by check or money order will not ship until they are processed through my bank.
Q: What is my privacy policy?
A: All information that is given to me will never be used for any other purposes other than for processing your order, your information will never be given to anyone.
Q: Is shopping secure?
A: All payments that are processed online are done through PayPal which uses VeriSign ssl encryption. Your financial information is not shared with me, the merchant.
BBB Privacy Certification
The information practices of PayPal, Inc. have been reviewed and meet the standards of the Better Business Bureau's Privacy Program.
Shipping
Q: How much will shipping be?
A: All orders will be insured and have a delivery confirmation.
Orders up to $ 100.00 will be shipped using USPS Priority Mail.
Orders over $100.00 will be shipped USPS first class.
Orders 00.01 to $50.00 the shipping cost will be $ 5.90.
Orders $50.01 to $100.00 will cost $6.85.
Orders over $100.00 receive free shipping.
Q: Where do I ship to?
A: Only the United States. Please, no International orders.
Q: How soon will I ship your order?
A: All orders will be shipped within 1-2 business days
Q: How long will shipping take?
A: USPS Priority Mail packages are usually delivered in an average of 2-3 days.
First-Class Mail packages are usually delivered in an average of 5-7 days.
Note that all shipping times are approximate.
Returns and Warranty
Q: What if I want to return an item?
A: If for any reason you change your mind about and item. All items can be returned within 7 days of receipt. No questions asked, for a full refund, less all shipping costs. All items to be returned, cannot be worn, and must be returned with all tags and original packaging in tact, or no refund will be given. The item(s) must be returned to me with a signature confirmation. Please contact me first, if you need to return an item. cas@casdesigns.net
Q: What kind of guarantee do I offer?
A: I take pride in all of my work, and each piece is thoroughly inspected before it is shipped. If your item happens to break within 1 year from the date of purchase, I will be more than happy to repair the item at no cost, as long as all pieces are returned. The item must be returned to me with a signature confirmation.
All you have to pay are the shipping cost. Please contact me first, if your item needs repaired. cas@casdesigns.net